SOC 2 at Scale: HealthTap’s Approach

TestGorilla’s SOC 2 Experience
About HealthTap

HealthTap is a growing organization committed to maintaining strong security and compliance standards. As the company scaled, it sought a structured approach to achieving and maintaining SOC 2 compliance year after year.

With expansion underway, compliance needed to remain consistent, reliable, and aligned with future growth plans.

The Challenge

Achieving and maintaining SOC 2 compliance is complex, particularly for organizations that are scaling. HealthTap needed an audit partner that could:

  • Answer complex compliance questions

  • Provide consistent expertise across audit cycles

  • Support expanding compliance requirements

  • Help think ahead about future regulatory needs

They required a responsive and knowledgeable team that could keep compliance efforts seamless while supporting long-term growth.

The Solution

Insight Assurance provided structured, responsive support from the outset.

The team addressed technical compliance questions, provided guidance on expanding frameworks, and helped the organization prepare for future requirements.

“They are extremely responsive and helpful regarding any questions we have about compliance frameworks or expanding compliance efforts.”

In addition to completing the audit requirements, Insight Assurance offered forward-thinking insights to help HealthTap align compliance with its scaling strategy.

“They seem to really care and even help to think forward with regard to what might be required when scaling out your business.”

The Results

With Insight Assurance’s support, HealthTap achieved SOC 2 compliance year after year.

The structured and proactive approach reinforced security practices, strengthened customer trust, and supported continued business growth.

“Insight has helped us to achieve SOC 2 compliance year over year, ultimately resulting in our ability to gain trust from our customers and secure more business.”

Compliance became a consistent, manageable process that aligned with the company’s growth rather than hindering it.

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