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How Insight Assurance Helped Feroot Security with SOC 2 Compliance

About Feroot Security

Feroot Security is a global expert in website compliance and security. The company delivers protection against hidden threats while ensuring compliance with PCI DSS 4.0.1, HIPAA Rules on the use of online tracking technologies, CCPA/CPRA, GDPR, CIPA, and over 50 laws and standards. 

 

Feroot works with organizations of any size and mission, including global enterprises, healthcare providers, retailers, startups, utility service providers, payment service providers, and many others. The company’s flagship platform, Feroot AI, is effective at catching what other programs miss. Thousands trust Feroot Security, and the company has even been recognized by the U.S. Congress Security Commission for its precision in securing web ecosystems.

The Challenge

Feroot is a cybersecurity company, so its customers need to know that Feroot, Feroot AI, and all its services are actually secure. Michael Sobremonte, DevOps Manager at Feroot, says the company “needed SOC 2 compliance because most of [its] customers are U.S.-based.” Feroot was going through the SOC 2 framework and needed an auditor at the end of the period. 

 

Vanta recommended Insight Assurance to Feroot, so Michael knew they could be a good option, but he spoke to other auditors as well. However, from the initial engagement onward, Michael appreciated the high-level of communication from Insight. Michael disliked what he felt was an overly corporate, insincere communication style from other companies. Insight, however, was more “genuine and authentic.” Furthermore, Michael was impressed by Insight’s flexibility and pricing. With Vanta’s recommendation and the initial consultation going well, the two companies were ready to move on working together.

 

The Solution

Michael remarked that Insight Assurance made the whole experience “a lot less intimidating.” And the process was less tedious than he expected. He appreciated the communication and regular updates once the audit process began. 

 

Insight Assurance implemented a process that was simple and easy to follow for Michael and his team; they consistently got the results they expected.

The Results

Since Feroot secured SOC 2 compliance, Michael said it’s been “easier for customers to trust us,” and Feroot has been able to streamline their sales process because customers don’t need to ask a lot of questions. “They just look at our SOC2 report and that’s that.”

 

He also said that he appreciated the recommendations Insight Assurance provided for how Feroot “can improve the controls” they had. This was particularly helpful because Insight Assurance found gray areas in the controls Feroot had and provided useful recommendations to solve these issues.

 

Michael says he would definitely work with Insight Assurance again and would recommend others do the same. The ease of communication was a big plus for Michael and his team. He was also impressed by seeing the way Insight Assurance works. “We see you guys update your processes every time we do an audit and there are [always] improvements.”

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